From time immemorial what has set humans
apart from other life forms has always been our cognitive abilities and our
depth of communication skill. Like the beasts we too have the rudimentary senses
but we have something extra – self-consciousness that enables us to communicate.
TV commercials exploit this ability and
play to its strengths. All one has to do is watch a commercial of Versace or
Armani or Apple. In the Versace/Armani commercials you will immediately notice
that the product itself is rarely shown. Instead the commercial emphasizes a
‘mood’ or ‘attitude’. Both these brand giants understand intuitively that what a
product makes you feel is more magnetic than the image of the product itself.
Similarly Apple commercials rarely bore the audience with technical specs of
their products. Instead they show you a series of video clips of how diversely
their products impact people’s lives. From a twenty year old on a college
campus to a sixty-year-old retiree, from the aeronautic labs of NASA to a village
in rural Vietnam, Apple commercials show how their products bring joy to people
all over the world. They’re not selling you a product; they’re offering you a
‘life-style’. This is the epitome of business communication skill!
Even in the business world, programs that
work on how to improve communication
skills are the life-blood of a company. From casting the vision, to drawing
out an execution plan, to orchestrating a methodology, it is communication that
drives the entire corporate engine. Efficient communication intuitively takes
into account the following:
Practical Effect
Often in an official presentation, it is
assumed that mere presentation of the data will give a clear snapshot of the product/service
status. But actually depicting how those graphs and charts depict real-time scenarios of
the company and an employee will have a more personal and powerful effect on
the audience.
Game Plan
With the introduction of media-oriented presentations,
decision effects can be shown in a more graphically appealing manner that enhances
business communication. For example showing a graph chart or table of how the net
profit can surge past the previous year by implementing the current methodology
can be more persuasive than just showing the adjusted numbers.
MMM Training Solutions conducts soft skills training, executive coaching and leadership training programs for corporates in India and abroad. Please visit our website http://www.mmmts.com to know more about our programs and our trainers.
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