Management and administrative structures, just like
machinery, need to be constantly assessed, monitored and maintained in order
for it to run smoothly without setbacks and last long. Companies know this and
realize that even their own trainers need to be updated on the latest trends in
the market, adaptive changes that need to be made to keep up with the changes
and ultimately sharpening their own skills in order to achieve all that.
Unfortunately most companies find that they are not able to pull valuable staff
off the floor in order to invest a couple of hours to train the trainers. And their reasons are
generally the common three – Time (it takes too much time / there is not enough
time), money (it costs too much / doesn’t fit within the budget) and people
(cannot free up people to participate). In this article we will examine some
trouble-shooting tips to dealing with these objections:
Time
This is the most common complaint. There is just not enough
time in a working day to set aside couple of hours for multiple trainers to be
attending training. But there is a way around this. While 2-4 hours on a given
day might not be practically possible, that training time can be broken down
into smaller chunks of 45 minutes spread over the week. This allows trainers to
not be gone for extended periods of time while still giving them the frequency
and continuity of training.
Money
This can manifest in two forms – either there is simply no
allowance for such training in the budget or the program is just not considered
worth spending that kind of money. In the former situation, and depending on
the type of business, departments could partner with each other to allot a part
of their budget to accomplish the training. Other creative ways could be
explored to partner with local agencies or programs to minimize the cost of
training. In the second situation, a clear and cogent case needs to be made to
show the cost-benefit value of such training and how it can improve efficiency
and reduce costs for the future.
People
People are emotional beings and an appeal must be made to
show the long-term benefits of such training, especially in the realm of making
their lives easier in the future. A direct correlation between the training
benefits and improvement in the quality of their jobs (and life) will provide
adequate incentive to motivate them to participate in the program.
MMM Training Solutions conducts communication skills training, corporate training, soft skills training, cross cultural training and leadership training programs for corporates in India and abroad.
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