When Do Soft Skills Matter The Most?

I recently visited a doctor and much to my chagrin, walked away feeling sicker than before I had walked in. The doc was in his early seventies, a head full of white hair denoting his decades of experience. All the degrees he had ever earned were prominently displayed on the wall behind him. Clearly this man was a veteran in his field. But that didn’t matter today. He was arrogant, rude and impatient. By the time I was done with him, I could have cared less about his expertise! Clearly medical school hadn’t taught this man behavioural training!

Soft skills training can be as important, if not more important, as the academic or professional training that one might receive in a particular field of expertise. But what are soft skills? And why do they matter? While professional skills can be of rudimentary value all by oneself, soft skills by definition are relational in nature. They are irrelevant if absolutely no social interaction is involved. But unless one is a hermit, committed to a life of solitude, silence and celibacy, pretty much everybody else needs basic soft skills to get along and thrive in the world. 

Soft skills are the thread that seams the interplay of professional and social skills together. It is a harmonious mix of temperament, personality, character and nature that encompass the faculties by which people work and interact with each other in a professional work place. It may even be said, certainly not at the risk of qualifying as an overstatement, that it is soft skills that make commerce matter. Without such, no plans could be derived, no agendas could be drawn, no goals could be met, no objectives could be discussed and hence no deals could be made. And this is exactly why soft skills are important.

Soft Skills Training is an important aspect of corporate training that enables and equips employees with the skills sets necessary to work and interact professionally with their fellow peers. For more info on how companies do this, please refer to the following article: - Top 5 Most Important Soft Skills Training For Companies