Friday 6 May 2016

Leadership – The Ability to See Challenges as Opportunities

“Life is really simple but we insist on making it complicated!” -Confucius

A brilliant quote, the efficacy of which I would like to demonstrate further by using two real-life business situations.

Situation 1: A famous cosmetics company in Japan received a complaint from one of its customers that the soapbox he purchased from there was an empty one. Immediately the authorities got together to discuss the origination of the issue. They realised that the problem was with the assembly line the work of which was to transport all the packaged soap boxes to the delivery department. The Management asked their highly qualified technical experts to solve the problem. They worked hard on it and came up with an expensive X ray machine with high resolution monitors. This machine was to be manned by 2 people who would watch all the soapboxes to ensure that none was empty.

At the same time, a small company faced a similar issue. The owner did not have the highly educated and paid engineers. Nor did he have the huge budgets. Faced with these constraints, he devised a simple solution. He bought a powerful industrial electric fan and showed it at the assembly line. All that the fan did was it simple blew the empty soap boxes out of the line.

Situation 2: There is another curious case that happened when NASA started launching astronauts into space. They found that the pens used by them wouldn't work at zero gravity because ink would not move down to the writing surface. To solve this problem, it took them almost a decade and an exorbitant amount. Ultimately they developed a pen that could work at zero gravity and that would write on any surface. However the Russians came up with a simple solution to this complicated problem -they used a pencil instead of a pen.

A key leadership quality of the 21st century is to be able to see challenges as opportunities and not as constraints. The leadership skill of being able to think ‘out of a box’ is second to none in this fast-paced, competitive world in which the word ‘stagnancy’ is obsolete. 

Leadership Training programs that focus on developing these leadership competencies are greatly sought after by corporates. 

MMM Training Solutions conducts  Leadership Training, corporate training, soft skills training, cross cultural training and leadership training programs for corporates in India and abroad.

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